Terms of service

OVERVIEW This website is operated by GrandCuisin. Throughout the site, the terms “we”, “us” and “our” refer to GrandCuisin. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence. You may not use our products for any illegal or unauthorized purpose.

SECTION 2 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 3 - PRODUCTS AND SERVICES

Certain products, particularly high-end kitchen appliances, may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products.

SECTION 4 - SHIPPING & DELIVERY

We offer Free Shipping within the United Kingdom.

Handling Time: 1-2 Business Days.
Transit Time: 3-5 Business Days. Any delivery dates provided are estimates. We are not liable for delays caused by third-party carriers.

SECTION 5 - RETURNS & REFUNDS

Our return policy lasts 30 days. If 30 days have gone by since your purchase was delivered, we unfortunately cannot offer you a refund or exchange. Approved refunds will be processed back to your original payment method within 7 business days.

SECTION 6 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.