Who We Are
GrandCuisin (grandcuisin.shop) is operated by Hussain Asim, trading as GrandCuisin, a sole trader based in the United Kingdom. Our registered trading address is Lakesmere Road, Horndean, Waterlooville, England, PO8 9JU, United Kingdom. You can contact us at support@grandcuisin.shop or +44 7400 776698.
Order Acceptance
When you place an order, you are making an offer to buy the goods listed. We will send an order confirmation email, which is an acknowledgement, not acceptance. A contract is formed only once we confirm dispatch of your order. We reserve the right to decline or cancel an order, for example where an item is unexpectedly out of stock or a pricing error has occurred, in which case any payment taken will be refunded in full.
Pricing and Payment
All prices on grandcuisin.shop are shown in Pounds Sterling (GBP). GrandCuisin is not VAT registered, so no VAT is added to prices. Payment is taken in full at the time of order via Stripe, which processes all card payments securely. See our Payment Policy for details.
Delivery
We deliver within the United Kingdom only. See our Shipping Policy for handling times, transit times, and costs.
Cancellation and Returns
Your statutory cancellation rights and our extended return window are set out in full in our Refund and Returns Policy.
Liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under English law. Subject to that, our liability for losses you suffer arising from your use of grandcuisin.shop is limited to the value of your order.
Governing Law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
GrandCuisin (operated by Hussain Asim)
Lakesmere Road, Horndean, Waterlooville, England, PO8 9JU, United Kingdom
Email: support@grandcuisin.shop
Phone: +44 7400 776698